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Faye Doyle

My role at Kingsland Drinks is Customer Service / Bulk Supply Manager and I am also one of the newly appointed Employee Trustee Directors.

Before joining Kingsland I worked in within electronics and manufacturing.

Following the successful completion of an initial 12-month FTC in Customer Service with KDL, I transitioned into a new role as Bulk Supply Manager, taking on a new team and responsibilities, learning the world of Logistics and Supply Chain. Most recently I have taken back the responsibility of the Customer Service team alongside the Bulk Supply team, working in a new hybrid role. Though challenging this role allows me to be involved in the full journey, working with the wineries to order the bulk liquid, liaising with our dedicated logistics providers and supporting our planning team to ensure production happens so we can fulfil orders through the customer services team.

This year I will have been with Kingsland for 2 years and I feel a huge sense of achievement for everything I have learnt and the responsibilities I have been given, specifically chairing the Voice Group and going on to be Employee Trustee Director. I feel that being a female in a male dominated industry has had a positive impact on my career with KDL and I have been encouraged to get involved and put my point across and engage with valuable input from a different perspective.

KDL is the first employee-owned business I have been a part of, and I feel it enables us all to have a voice and contribute to key decisions that are made so we can work in the best interest of all members.